Contract for product support information you can trust through life
From support data requirements to governed sustainment information
Defence assets remain in service for decades. ShareAspace helps teams define, acquire, validate, govern and reuse structured materiel and product support information across suppliers, programmes and sustainment.
Support decisions are only as strong as the information behind them
The challenge
Integrated Product Support depends on information that is complete, current, structured and connected to the right configuration. In practice, support information is often requested too late, delivered through fragmented channels and handled differently across projects, suppliers and divisions.
Product support data arrives in inconsistent formats
Requirements are unclear or difficult to verify
Supplier deliveries take too long to review
Parts, documents and applicability are disconnected
Requirements are unclear or difficult to verify
Sustainment decisions rely on incomplete or outdated information
Turn product support information into a governed lifecycle asset
The outcome
ShareAspace helps organisations move from fragmented data deliveries to controlled, repeatable and traceable product support information management.
1 - Define what must be delivered
Specify the product support information required by contract, supplier, programme and lifecycle stage.
2 - Acquire data in a controlled way
Collect information from primes, suppliers, partners and internal systems through governed processes.
3 - Validate before approval
Review, verify and validate information before it is accepted for operational use.
4 - Maintain configuration context
Keep support information connected to the correct asset, system, part, document and variant.
5 - Reuse trusted information
Make approved information available for maintenance, logistics, upgrades and sustainment decisions.
One controlled process from requirement to reuse
How it works
ShareAspace gives teams a practical way to manage product support information across the IPS/ILS lifecycle.
Define
Set clear information requirements for support data, documents, parts, structures and deliverables.
Request
Share structured requests with suppliers, partners or internal teams so deliveries are aligned from the start.
Receive
Collect submissions in a controlled environment with visibility of what has been delivered and what is missing.
Validate
Review and verify information against agreed requirements, structures and programme needs.
Approve
Approve trusted information for operational use while maintaining accountability and traceability.
Reuse
Use governed data across maintenance planning, logistics support, upgrades and future change.
Capabilities for governed IPS/ILS information
Capabilities
ShareAspace acts as an integration and governance layer for secure collaboration across organisations, domains and lifecycle stages.
Contract for product support data
Move beyond document-only exchanges. Define and request structured product support information that support teams can actually use.
Control supplier deliveries
Manage supplier submissions, acknowledgements, reviews, approvals and handovers in one controlled environment.
Govern parts, documents and applicability
Connect parts, documents and support information to the correct asset, programme and configuration context.
Strengthen configuration traceability
Maintain a clearer view of changes, revisions and configuration context across systems, organisations and lifecycle stages.
Support standards-based interoperability
Work with recognised product lifecycle and IPS/ILS information models, including PLCS, AP242 and relevant ASD S-Series specifications.
Govern access across organisations
Share sensitive product and support information with the right stakeholders while maintaining accountability and traceability.
Case studies
How NDMA is improving control of supplier-delivered materiel data with DIGIMAT
Keep product support information usable across systems and through life
Standards-based IPS/ILS data
IPS/ILS information cannot be locked within a single system, a single supplier delivery, or a single project phase. It has to remain understandable, traceable and reusable as assets change, configurations evolve, and sustainment responsibilities move across organisations.
ShareAspace provides a standards-based information layer for managing product support data across engineering, logistics, supplier and sustainment environments. It helps teams preserve structure, context, and traceability as information moves between systems, contracts, and lifecycle stages.
Support the data standards your lifecycle depends on:
- PLCS
- AP242
- S3000L
- S2000M
Work with your existing digital landscape
- CAx/BIM
- PLM/PDM
- ERP
- ILS
- ALM
- TechPubs
- Etc...
Learn more
Resources
Explore related material on supplier-delivered data, sustainment, export control and mission-ready decisions.
How NDMA is improving control of supplier-delivered materiel data with DIGIMAT
Case Study, Defence
Joint webinar: Accelerating System Design Agility with ShareAspace & Systecon Opus Suite
Events, News
Accelerating mission-ready decisions: Turning high-quality data into timely, informed action
Paper
Export Control, ITAR and the Role of ShareAspace
Paper
FAQ
Questions teams often ask
Should you not find what you are looking for, do not hesitate to contact us at info@eurostep.com